Refund policy

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Return and Refund Policy

Thank you for shopping with us!

Please note that all sales are final. We do not accept returns, exchanges, or refunds under any circumstances, unless the item you received is damaged or defective.

If you receive a damaged or defective product, please contact us within 48 hours of delivery with clear Video of product and package while unboxing the package after delivery, Photo is not valid in any case we need a video of unboxing the package . We will assess the situation and offer a resolution if applicable.

By placing an order with us, you agree to this policy.

For any questions or concerns, feel free to contact us at gothicforge.help@gmail.com.